01
What to include
Email hello@prepaidcardx.com with a brief description of the idea. The most useful context explains the customer promise and the decision your team needs to make.
- The Shopify store or intended customer purchase.
- Why a prepaid card is being considered.
- The customer journey or support question you need to resolve.
- The teams involved and intended planning timeline.
02
What not to send
Do not email card details, payment credentials, government identifiers, customer exports, authentication secrets, or account passwords. A general program description is sufficient.
An email opens a conversation. It is not approval, underwriting, card issuance, or a binding service commitment.
03
Registered agent office
8 The Green, STE A, Dover, Delaware 19901, United States.
Do not mail cardholder disputes, payments, or sensitive account materials to this registered agent office.